The supplier
AI Server is published by Software Tailor (HK) Limited, building software in Hong Kong since 2007. Company details: company.
Documents
| Need | Where |
|---|---|
| Licence terms and use rights | Terms |
| Privacy notice | Privacy |
| Data paths, responsibilities, security reporting | Trust centre |
| Questions to ask any private-AI supplier | Procurement guide |
| Security design, data inventory and outbound connections | Security |
| Risk summary for executives | Risk and compliance |
| Editions, prices and how licences are counted | Editions and pricing |
Answers reviewers usually ask for
| Question | Answer |
|---|---|
| Is it SaaS? | No. Customers run the software on their own hardware or cloud account. |
| Does the supplier process our content? | No. Prompts, documents and answers stay on the customer's server; Software Tailor receives only licence activation data and, with consent, content-free product telemetry. |
| Where does licence activation data go? | Software Tailor's licence service, operated on Cloudflare. It holds the licence key, random installation and machine ids, node name and timestamps. |
| Certifications | None claimed. We describe controls, not certifications. |
| Sub-processors for the customer's AI content | None. Cloud AI providers are used only if the customer configures them, under the customer's own account. |
| Encryption | HTTPS for the API (built-in or customer certificate); API keys stored as salted hashes; provider credentials encrypted at rest. |
| Access control | Per-person and per-application API keys with scopes, expiry and a separate administration right. |
| Audit | Content-free audit log with signed, offline-verifiable exports. |
| Exit | No lock-in: applications use the OpenAI-compatible API, data stays on the customer's systems, and a subscription can end at the end of its term. |
For a completed security questionnaire, contact us through the contact form with the topic Support.
Buying
- Microsoft Store: subscribe in the Windows app for that PC.
- Software Tailor Store: licence keys for any number of servers, team packs, invoices in your company's name, and a customer account. Go to the Store.
- Azure and AWS marketplaces: bring-your-own-licence deployments; buy the key from the Software Tailor Store.
- Partners: resellers and distributors can quote and invoice locally — see the partner programme.
- Enterprise: for large estates, central allocation of licences and priority support, contact us.
Trial
The Free edition is a full local server with no time limit. To trial network serving and governance, a monthly Pro subscription can be cancelled at the end of its month.